Help

Orders

What payment methods do you accept?
  • Credit/debit cards (Visa, Mastercard, American Express, etc.)
  • Bank transfers (ACH, wire transfer)
I made a mistake. Can I change my order?

We strive to process orders as quickly as possible. But we will try to accommodate any order change. The quickest way to get a hold of us is by calling us as soon as possible at 909-856-7896. Please be sure to include your order number and to let us know what changes need to be made. We will be sure to let you know, as quickly as possible, whether we were able to make the order changes.

Shipping

How long will it take to receive my order?

Next day shipment for in stock parts.

What are DMF's Shipping Options

We offer the following shipping options:

Do you offer free shipping?

We offer free shipping for orders over $2,200.

Additional Shipping Information
  • We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
  • We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
  • If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
  • Shipping fees are not refundable unless you receive an incorrect item.


Returns

What is your return policy?

We accept returns due to product defects. Issue credit memo or send replacement. We don't accept exchanges.

When will I receive my refund?

Please allow approximately three weeks for your return to be delivered and processed at our Distribution Center. Once your refund is initiated, it may take 3-5 business days to appear in your account, depending on the payment method used.